Relaxini
Support

Help Center

Find answers about bookings, your account, saved listings, notifications, and payments. Browse quick links or read the FAQs below.

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Popular topics

Guides for your account

Common tasks and where to find them in Relaxini.

01

Manage your bookings

View upcoming and past appointments, download receipts, reschedule or cancel according to each partner’s policy, and track loyalty rewards from your bookings page.

02

Account & profile

Update your name, contact details, and profile photo from Account. Keep your information accurate so partners can confirm your reservation.

03

Saved listings

Save spas, salons, and wellness venues you love. Access them anytime from Saved listings to book again quickly.

04

Notifications

Control booking reminders, confirmations, and promotional updates from the Notifications page in your account.

05

Password & security

Change your password regularly and sign out on shared devices. Use the Password page to update your credentials securely.

06

Payments & payouts

Pay for services at checkout with supported cards and wallets. Payout method setup for clients is coming soon — check back for updates.

Answers for Relaxini clients

Frequently asked questions

Quick answers about booking, payments, and using Relaxini across the Gulf.

Relaxini is a smart online booking platform designed to make scheduling wellness, beauty, and lifestyle services effortless across the Gulf region. We bring together top-rated spa centers, beauty salons, massage therapists, fitness coaches, and other service providers on one user-friendly platform. With Relaxini, you can easily discover nearby services, compare offers, check verified reviews, and book instantly — all in a few seconds.

Relaxini operates throughout the GCC region, including United Arab Emirates, Qatar, Saudi Arabia, Kuwait, Bahrain, and Oman. Our network of partners is expanding continuously, allowing users to access high-quality services whether they live in the Gulf or are simply visiting for business or tourism.

Yes. Creating an account allows you to enjoy a personalized and secure experience. With your account, you can manage all your appointments in one place, receive booking confirmations and reminders, save your favorite providers, and access exclusive offers from Relaxini partners. It also ensures that service providers receive accurate information for your reservation.

Yes, every price displayed on Relaxini is clear, final, and transparent. There are no hidden fees and no surprise charges at checkout. Each service listing includes details about what is included, the duration, and any optional add-ons so you know exactly what you re paying for before confirming your booking.

Relaxini carefully selects and verifies each partner before making them available on the platform. You can check verified customer reviews, real photos of the venue, ratings and service descriptions, and certifications or specialties. This ensures you book with trusted, professional, and experienced providers across the Gulf.

Yes. Most services offer flexible cancellation or rescheduling policies. Before confirming your appointment, you will clearly see the cancellation deadline, any applicable fees, and whether rescheduling is free. Your bookings can be accessed from your dashboard at any time, making it easy to adjust your plans whenever needed.

Absolutely. Many Relaxini partners provide premium home or hotel services, especially in cities like Dubai, Abu Dhabi, Doha, and Riyadh. Whether you want a home massage, beauty service, or personal training session, you can filter results by "Home Service" to find providers who can come directly to your location.

Relaxini supports a variety of convenient and secure payment methods, including credit and debit cards, Apple Pay & Google Pay, online payment via local gateways, and on-site payment (when offered by the provider). Your payment information is encrypted and processed securely to ensure maximum protection.

No, using Relaxini is completely free for customers. You only pay for the service you book — the same price you would pay at the venue. Relaxini does not add extra commissions, booking fees, or service charges for users.

Yes! Relaxini shows real-time availability, allowing you to find and book last-minute appointments instantly. Whether you need a quick haircut, a spontaneous massage, or an urgent beauty session before an event, Relaxini helps you secure an appointment within minutes.

Policies & resources

Policies, documentation, and support articles.

Still need help?

Our support team can help with booking issues, account access, payments, and technical problems. Include your booking reference when possible.

support@relaxini.com